Job Title: Sr. Program Manager - Supply Chain
Progile Tech is looking for an experienced Sr. Program Manager to run several technology initiatives for a LuxuryHome Furnishing retailer. This is a high visibility role within the supply chain and fulfillment engineering organization. To be a part of the Client’s Supply Chain engineering team, the ideal candidate must be a natural leader and a problem solver with past experience leading projects with OMS, WMS, CWD, and/or other similar systems in parallel. The TPM should have strong and fundamental knowledge project management in waterfall and agile.
Responsibilities:
- Quickly ramp-up on client’s business systems, learn about the key parties involved, and start developing a mental picture of the client’s environments and applications.
- Proactively set up meetings cross-functionally to understand the in-flight and upcoming projects to document the dependencies and priorities.
- Coordinate with the business, engineering, and other teams to unpack the requirements, start developing project schedule, deliverables and drive projects forward.
- Develop project charters, funding requirements, resource matrix, project plans, and communication plans.
- Work with external parties to build SOW, refine and review vendor SOWs, on-board vendors, help setup their access, and assign them tasks.
- Collaborate across internal and external parties to understand tasks, dependencies, and build and maintain comprehensive project schedule within Smartsheets.
- Proactively look out for issues and risks that may materialize within the program and escalate them to the management as necessary.
- Participate in road-mapping discussions, document as necessary, and communicate risks or issues involved.
- Work independently on multiple projects in parallel scheduling and coordinating across business, engineering, data, and other teams to drive solutions development.
- Setup necessary sprint ceremonies to run the project in an agile fashion; run daily stand-ups, triage stories and bugs, assign and reassign tickets in Jira, understand the root causes for issues to maintain the momentum and velocity.
- Schedule and host management level meetings such as weekly status and steering committee meetings and produce the necessary documentations for them.
- Work with the business users to setup UAT timeline, develop production rollout strategy and ensure functionalities are deployed as expected.
- Communicate changes, enhancements, and modifications of business requirements verbally or through written documentation to program managers, sponsors, and other stakeholders so that they are understood.
Qualifications:
- Bachelor’s degree in the field Computer Science, Information systems, or in similar field; Masters is preferred
- 8+ years of experience as a Technical Project or Program Manager out of which 3 years with WMS, OMS, CWD, vertex tax software, or other similar application Projects.
- Strong experience working with business and engineering leaders to understand requirements and unpack them as necessary
- PMP and CSM certification is high desirable
- Working knowledge of JIRA, Confluence and Smartsheets.
- Must be proactive and have the ability to work independently